Refund / Shipping Policy
Our digital items cannot actually be returned once downloaded or delivered to you, therefore we cannot accept returns or refunds for any digital products purchased. However, we strive for customer happiness and satisfaction, so if there are ANY issues with the file even if you think it may be user error, please do not hesitate to message us directly on our site or email us at firstname.lastname@example.org and we will do our absolute best to make sure you are happy with the outcome.
A lot of customers prefer all of each color welded together in the least number of cuts possible. Some like only sections welded together. We try to provide files in both ways, however if we missed one, or if you prefer your file grouped a different way from how it arrives, please send us a message directly and we will do whatever it is you need and send it back to you as soon as we can.